Information We Collect
Personal Information
When you use our services, we may collect:
- Email address (for newsletter subscriptions)
- Location preferences (cities you're interested in)
- Category preferences (types of venues you like)
- Personal preferences you share with our AI
Usage Information
We automatically collect information about how you use our website:
- Pages visited and time spent on our site
- Venue recommendations you click on
- Search queries and filters you use
- Device and browser information
How We Use Your Information
We use your information to:
- Provide personalized venue recommendations
- Send you weekly newsletter updates (if subscribed)
- Improve our AI recommendation algorithms
- Analyze usage patterns to enhance user experience
- Communicate about service updates or important changes
We never sell your personal data to third parties.
AI and Machine Learning
Our AI systems process your preferences to provide better recommendations. This processing:
- Happens automatically to improve recommendation accuracy
- Uses anonymized and aggregated data when possible
- Helps us understand what venues match different user preferences
- Never shares your individual data with venue partners
Data Sharing
We share your information only in these limited circumstances:
- Service Providers: With trusted partners who help operate our website (hosting, analytics, email delivery)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger or acquisition (with advance notice)
We require all partners to maintain the same privacy standards and use your data only for specified purposes.
Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correct: Update or correct inaccurate personal information
- Delete: Request deletion of your personal data
- Opt-out: Unsubscribe from newsletters or marketing communications
- Restrict: Limit how we process your personal data
To exercise these rights, contact us at privacy@christoff.ai
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and performance
- Provide personalized recommendations
- Improve user experience across visits
You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Data Security
We protect your information using industry-standard security measures:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure data centers and hosting infrastructure
International Data Transfers
Your data may be processed in countries outside your residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.
Updates to This Policy
We may update this privacy policy from time to time. We'll notify you of significant changes by:
- Updating the "Last updated" date at the top of this page
- Sending an email to newsletter subscribers for major changes
- Displaying a prominent notice on our website
Contact Us
If you have questions about this privacy policy or our privacy practices, contact us:
- Email: privacy@christoff.ai
- General Contact: hello@christoff.ai
- Phone: +44 204 577 3480
- Address: Flaya Ltd, 14/2E Docklands Business Centre, 10–16 Tiller Road, London E14 8PX, United Kingdom
- Company Registration: Flaya Ltd is a company registered in England with company number 16444799